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Delivery & Returns

DELIVERY

Standard delivery is sent via UK post either 1st or 2nd class and is charged according to weight.

European Delivery - is sent via Royal Mail International standard shipping

Parcels will be dispatched on the following working day after payment has been received.

If you require guaranteed next day shipping or worldwide shipping please contact us for a quote: ilona@lonziandbean.com

RETURNS

Returns received within 10 days in a saleable condition will be issued a full refund or exchange. Cost of return shipping is the responsibility of the customer. New items will be sent free of charge.

Returns received after 10, but within 30 days in a saleable condition will be issued an exchange at our discretion. 

Cost of return shipping is the responsibility of the customer. 
New items will be sent free of charge.

Returns received after 30 days, or goods received in an unsaleable condition (soiled, dirty, torn), will not be refunded or exchanged. Cost of return shipping is the responsibility of the customer. 

Faulty goods received within 30 days will be issued a full refund or exchange. In this case, cost of shipping is the responsibility of Lonzi&Bean.

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